Contact Us

We pride ourselves on the level of service we provide and welcome all enquiries, comments or feedback you might have.

Normal Office Hours

  • Monday to Friday - 9am to 5pm
  • Saturday, Sunday & public holidays - 9am to 4pm

Our Frequently asked questions page may be able to provide the answer you are looking for.


  • 0845 675 6004 - UK
  • 44 1753 752899 - Outside the UK
  • 01753 754375 - Society enquiries

Please note: Our phone lines are often at their busiest in the first hour of opening and during this time you may be redirected to voicemail. Please leave a message and a member of the team will be in touch shortly. After the first hour of opening it should take no longer than two minutes for us to answer. Your call is important to us and we appreciate your cooperation and patience.


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Post, Centrepoint, 2nd Floor, 24 Ormeau Avenue, Belfast BT2 8HS, Northern Ireland